28 March 2023

Purmo Group, a leader in sustainable indoor climate comfort solutions has released its first Sustainability Report, showing significant progress in its commitment to sustainability. The report, which will become an annual publication, explains the ‘Complete Care’ approach in detail, along with its results and plans for the future. It is available on the Group’s website or via the link included in this release.

‘Complete Care’ is designed to be comprehensive, covering 4 areas: the things the company makes, the way it makes them, its employees and the communities it reaches. These areas are reflected in 10 commitments and measured in 24 transparent KPIs. The approach puts sustainability on all agendas including: production, product-design, emissions, material-sourcing, training and community engagement.

  • The 2022 report includes the following highlights:
  • 9% reduction in Scope 1&2 Greenhouse Gas emissions (1)
  • 15% improvement in carbon intensity (2) 
  • 11% improvement in employee Net promoter Score (3) 
  • 6% improvement in Lost Time Incident Frequency Rate (LTIFR) (4)
  • 6,680 community-volunteering hours (5)
  • Joining the UN Global Compact
  • Commitment to science-based targets  
  • The first Environmental Product Declaration (EPD)
  • Improvement in all health and safety KPIs

Sam Hodlin, Head of Sustainability commented: “We believe that Complete Care is one of the most comprehensive sustainability strategies in our industry. Our decisions to design it in 4, all-encompassing areas and report it in science-based targets show our commitment to making changes that matter. This practical approach helps us to make more informed and positive decisions in providing sustainable, integrated solutions and evolving our business. This is great news for customers, employees, shareholders and the planet.” 

The full report is available at

(1) Actual , excluding fuels data
(2) Total GHG emissions, tCO2e / total net sales,  
(3) Employee Net Promoter Score improved from -9 to -8
(4) LTIFR refers to Lost Time Injury Frequency Rate, the number of lost time injuries occurring in a workplace per 1 million hours worked.
(5) Total number of hours volunteered by employees both within and outside work time to support local communities

For more information contact: 
Justin Roux, Head of Communications. Purmo Group

About Purmo Group: 

Purmo Group is at the centre of the global sustainability journey, offering full solutions and sustainable ways of heating and cooling homes to mitigate global warming. We provide complete heating and cooling solutions to residential and non-residential buildings including: underfloor heating and cooling systems, a broad range of radiators, heat pumps, flow control and hydronic distribution systems, as well as smart products. Our mission is to be the global leader in sustainable indoor climate comfort solutions. Our 3,400 employees operate in 24 countries, manufacturing and distributing quality products and solutions to customers in more than 100 countries. Purmo Group’s shares are listed on Nasdaq Helsinki with the ticker symbol PURMO. For more information: